We aim to find you a suitable counsellor, and starting your first session, in around 5-10 working days. This will depend on the time of year, our counsellor’s availability and your availability. To work quickly, we use email throughout our communication with you. Therefore you will need to have access to email that can be checked regularly to use our service.
Below you will find the steps that we use to find you a counsellor. You can also find information about the fees you should expect to pay depending on the experience and qualifications of the counsellor.
For counselling to be effective, most people attend a one-hour session once a week. Sometimes fortnightly sessions can be arranged, if appropriate. Monthly sessions are not available at the beginning of counselling.
Think about your total financial commitment. Some people find that six to twelve sessions are sufficient. Clients with long-standing issues may require more sessions.
We offer a straightforward fee structure. You can expect to pay for a 50-60 minute session:
- Up to £40 for Qualified counsellors with less than 2,000 hours experience.
- £40 – £45 for Qualified counsellors with more than 2,000 hours experience.
- £45 – £50 for Accredited, Qualified counsellors with between 2,000 and 5,000 hours experience.
- £50 – £65 for Accredited or Senior Accredited, Qualified counsellors with more than 5,000 hours experience.
We also charge a one-off £10 administration fee. The counsellor will collect the £10, along with the first session fee by debit/credit card, BACs, or other means before the first session.